Returns

Please contact hello@otterlykind.com if you wish to initiate any order returns. Please include your order number and product name you wish to return with your e-mail. An return address will be provided on the confirmation e-mail, please include all original packaging with the return.

We will provide a full refund for all returns within 7 business days of your order.

Please note: Due to safety reasons, we cannot accept any returns on cloth face masks.